Work With Bryant
Corporate Workshops
Consulting
Tackling CX & Business Growth Pain Points Head-On
If you’re a growth-minded business leader or executive looking to elevate your customer experience strategy, build a high-performance culture, and drive sustainable business growth, you’ve come to the right place. With over 30 years of success and a proven framework, Bryant Richardson helps leaders craft experiences that inspire customers, align teams, and deliver real results.
Book Your Discovery Call
How We Can Work Together
One-on-One & Group Coaching
For Growth-Minded Business Leaders & Professionals
Bryant’s coaching provides personalized guidance to help leaders strengthen their CX strategy, advance their careers, and build teams that thrive. Coaching sessions are flexible and customized, typically structured as twice-monthly sessions with a common timeframe of three months.
• Business Growth & Strategy Coaching • CX Leadership & Career Development • Building High-Performance, Customer-Centered Teams • Implementing Proven Engagement Frameworks
Corporate Workshops & Consulting
For Executive Leaders & Senior Department Heads
Bryant’s corporate workshops are more than training sessions—they’re strategic interventions designed to deliver measurable outcomes. Whether aligning your culture with customer experience goals or developing a high-performance management framework, Bryant’s approach is practical, results-driven, and tailored to your unique needs.
• Customer-Centered Culture Development • High-Performance Management Frameworks • Customer Understanding & Engagement Strategies • Strategic CX Execution & Team Alignment
Why Work with Bryant?
Bryant brings over 30 years of success in CX leadership and business strategy, helping both Fortune 1000 brands and SMBs create lasting impact through exceptional customer experiences. His trademark-pending CRAFT Agilities Framework™ drives real-world results by focusing on five critical areas:
- Cultural Agility – Align brand values with company culture.
- Results Agility – Establish high-performance metrics and track progress.
- Awareness Agility – Understand customer needs deeply.
- Fitment Agility – Build the right team for your organizational goals.
- Tact Agility – Cultivate emotional agility for stronger customer connections.
⭐ “Bryant’s insights on CX are both strategic and actionable. He has a remarkable ability to translate complex challenges into clear, effective strategies.” — Andrew Bosko, CEO, Skybridge Americas
Frequently Asked Questions
How do I know if coaching is right for me?
If you’re a business leader looking to grow, align your team, or develop a strong CX strategy, Bryant’s coaching provides the personalized support needed to achieve your goals.
What types of organizations benefit most from corporate workshops?
Bryant typically works with executive leaders and senior department heads looking to create measurable change in customer engagement, culture alignment, and team performance.
What is the CRAFT Agilities Framework™?
It’s Bryant’s proprietary approach to creating lasting customer connections through cultural, results, awareness, fitment, and tact agility.
Ready to Connect with Bryant?
If you’re ready to transform your business through strategic customer experience leadership, let’s connect.
Book a discovery call to explore how we can work together to achieve your goals.